We support management and operational teams in IT projects: planning, systems, monitoring, security, training and AI integration.
Expertise
From planning to daily operations.
Technical and organisational support tailored to the project and the resources that will operate it.
Coordination
Projects and teams
Scope definition, planning, responsibilities and issue management. Coordination of teams, clients and suppliers, with visibility into progress, dependencies and decisions.
Work plans, progress reports and stakeholder coordination.
Evolution of Solaris and Linux systems, services and platforms. Review of prerequisites, maintenance windows, validation and rollback procedures, with attention to business continuity.
Migration plans, release validation and operating procedures.
Observability
Monitoring and dashboards
Nagios, Icinga and OpenNMS for infrastructure and service monitoring. Development of dashboards that make system status, events and decision-relevant information clear.
Checks, thresholds, notifications, dashboards and escalation procedures.
System configuration reviews, vulnerability checks and security assessments. Evaluation and prioritisation of issues based on exposure and service impact.
Findings reports, remediation plans and follow-up validation.
Support for choosing and adopting AI tools. Design of integrations and agents that work with business applications, documents and workflows, with clear access, responsibilities and controls.
Use cases, pilots, integrations and practical training.
Procedures, runbooks and best practices to make tasks repeatable and business information usable. Practical training for management and operational teams, knowledge organisation and handover between teams and suppliers.
Training sessions, technical documentation, shared procedures and knowledge transfer.